HARMONY WARRANTY PORTAL

866-215-8450, Monday – Friday 8:00 a.m. - 5:00 p.m.

The Harmony Warranty Portal is for homeowners that closed on or before March 26, 2025.


After-Hour Non-Emergency Response: All after-hour non-emergency calls will be returned within one business day. (Example, Thursday night call returned on Friday; Friday night call returned on Monday)

After-Hour Emergency Response: If you are experiencing an “Emergency,” please contact us immediately. The most common emergencies are air conditioning or plumbing leaks. To help mitigate damage, Aspire Townhomes is providing the following approved trades to contact immediately. Please let the business know you are an Aspire Townhomes homeowner.

Trades
Plumbing: J.S. Plumbing at 972-288-9238
HVAC: Texas Ace at 817-240-6701
Electrical: Mendoza Electric at 214-630-4200

Ticket Response & Home Access:
After you place a warranty ticket, an Aspire Townhomes warranty representative will contact you. To properly inspect and determine if the issue is warrantable for repair, the warranty representative will need access to your home within five business days after you and the representative have spoken with each other. Unavailability, unanswered and unreturned phone calls will result in the closing of your warranty ticket. You will be asked to place a new warranty ticket when your home is available for proper inspection. 

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