Effective March 27, 2025
866-215-8450, Monday – Friday 8:00 a.m. - 5:00 p.m.
Warranty Overview
Buying a new home is one of the largest investments you will ever make, which is why it's important to ensure your home comes with protection. As a Home Buyers Warranty builder member, Aspire Townhomes provides every townhome we build with 6 full years of structural home warranty protection from the nation's leading home warranty company. With the purchase of your new townhome, you'll receive a copy of the structural home warranty contract that explains what is covered as well as a maintenance booklet to give you tips on how to care for your home. In addition, the warranty is fully-transferable, which increases the resale value of your home.
What's Covered?
• 6 full years of structural defect coverage for load-bearing components.
• 2 full years of systems surety coverage against defects in wiring, piping, and ductwork in electrical, plumbing and mechanical systems.
• 1 full year of surety coverage against defects in workmanship and materials.
Warranty Request
As an enhancement to your warranty program, we have also enrolled your home in the Front Line Warranty Service (FLWS) program, administered by 2-10 Home Buyers Warranty. FLWS will be the point of contact for all of your warranty service requests.
To submit warranty service requests, click button above to login to your homeowner portal. If you are a first time user, select the “sign up here” button. Once you have signed in, click “Service Requests” to submit your warranty requests.
Non-emergency Warranty Request
For non-emergency warranty requests, contact 2-10 Warranty at 1.800.811.8787. A warranty representative will respond to non-emergency requests within 24 hours. (Example, Thursday night call returned on Friday; Friday night call returned on Monday)
Emergency Warranty Request
If you experience an emergency warranty service situation as defined below, please notify 2-10 HBW and contact the appropriate contractor below:
Please note, if you contact the emergency subcontractors with a NON EMERGENCY issue, you as the homeowner will be charged for the service.
Trades
Plumbing: J.S. Plumbing at 972-288-9238
HVAC: Texas Ace at 817-240-6701
Electrical: Mendoza Electric at 214-630-4200
Sales prices, plans, square footage, and options are subject to change without notice and vary by community. Floor plan images shown on Gallery page are the base floor plans and square footage will vary by elevation. Interior and exterior renderings and design selection images are for illustration purposes only, may vary and appear differently on screen, and may change without notice. See Sales Manager for details.